Privacy Policy

1. Information we collect

Information you provide directly

When you register, purchase a course, or contact us, we may collect:

• Name and email address
• Phone number (if provided for WhatsApp or call communication)
• Payment information (processed securely via Razorpay — we do not store card details)
• Profile information such as age group and learning goals
• Messages and communications sent to our team

Information collected automatically

When you use our platform, we automatically collect:

• Device type, browser, and operating system
• IP address and approximate location
• Pages visited, time spent, and course progress
• Referring URLs and search terms

2. How we use your information

We use the information we collect to:

• Create and manage your student account
• Deliver courses and track your learning progress
• Process payments and issue invoices
• Send course updates, receipts, and support responses
• Send optional marketing emails (you can opt out at any time)
• Improve our courses and platform experience
• Comply with legal obligations

We do not use your information for automated decision-making or profiling that has legal or significant effects on you.

3. Information sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Service providers: Payment processors (Razorpay), email delivery (such as Mailchimp), and hosting providers who process data on our behalf under strict confidentiality agreements
• Instructors: Course instructors may see enrolment data but not your personal contact details
• Legal requirements: If required by law, court order, or government authority in India
• Business transfers: In the event of a merger or acquisition, data may transfer to a new entity under equivalent protections

4. Data storage and security

Your data is stored on secure servers in India. We implement industry-standard security measures including:

• SSL/TLS encryption for all data transmission
• Encrypted storage of passwords (we never store plaintext passwords)
• Regular security audits and updates
• Access controls limiting who on our team can view personal data

While we take all reasonable precautions, no online system is completely secure. We encourage you to use a strong, unique password for your DepthMynd account.

5. Cookies

We use cookies and similar tracking technologies to improve your experience. These include:

• Essential cookies: Required for login, course access, and platform functionality
• Analytics cookies: Google Analytics to understand how users navigate our platform
• Preference cookies: Remembering your settings and progress

You can disable non-essential cookies in your browser settings. This may affect some platform features but will not prevent access to your courses.

6. Children's privacy

DepthMynd serves students from age 13. For students under 18, we require parental or guardian consent at registration. We:

• Do not knowingly collect data from children under 13
• Do not display targeted advertising to any users
• Provide parents with access to review or delete their child's account data on request

If you believe we have inadvertently collected data from a child under 13, please contact us immediately at hello@depthmynd.com.

7. Your rights

Under applicable Indian data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your account and associated data
• Withdraw consent for marketing communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, email us at hello@depthmynd.com with the subject line "Data Request". We will respond within 30 days.

8. Third-party links

Our platform may contain links to external websites including YouTube, LinkedIn, and WhatsApp. Once you leave depthmynd.com, this privacy policy no longer applies. We recommend reviewing the privacy policies of any third-party sites you visit.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top and notify registered users by email if the changes are significant. Continued use of our platform after any update constitutes your acceptance of the revised policy.

10. Contact us